PLDT Submarine Cables are Down
PLDT has reported an issue with its underwater cables that may be causing service interruptions for some of its users. According to an advisory posted on PLDT Cares Facebook page on Thursday, one of its international submarine cables experienced an outage, but the company did not disclose which cable was affected as of the time of the announcement.
PLDT assured its customers that its partners are already working to resolve the problem. However, the company has not provided a timeline for when the issue will be fully resolved.
In addition to the submarine cable outage, PLDT also acknowledged that its customers are experiencing difficulties using the Messenger chat service. PLDT's technical team is working with Facebook to address the issue.
As of this writing, PLDT has not provided any further updates on the status of the submarine cable outage and Messenger chat issues. The company encourages its customers to monitor their official channels for updates and apologizes for any inconvenience this may cause.
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